ARIA Resort & Casino

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Rooms were clean, front desk was accom

Everything was excellent. Clean rooms staff was very courteous. The lights went out in the hotel and they were very helpful in comp the resort fees and supplying a voucher for food/dinner.

Vaste choix de restaurants et boutiques dans le gigantesque complexe. J’ai trouvé le lit assez comfortable. C’était ma première visite à Vegas et j’ai trippé ma vie. Par contre j’ai été désagrement surpris que le fumage était autorisé à l’intérieur des casinos meme si je suis fumeur moi-même. Note générale 8.5/10

The room it was ok but now what di you put on picture because it doesn't have balcony, living room and the jacuzzi it wasn't like on the picture or hot tube, on the cheek in the person it do may cheek in she wasn't friendly look likes to me my money it doesn't work I tink next time I will go to difern hotel

Staff, hotel and amenties were amazing!

Beautiful resort and hotel! The staff was great. Plenty of diverse restaurants. But, not having a refrigerator or microwave caused us to waste a lot of food.

We enjoyed our stay

We paid for a corner suite upgrade. The bedroom did not have working air conditioning. Despite us complaining about this multiple times, the air conditioner was never fixed, we were not moved to a different unit and we were not given a refund. I also asked housekeeping for a room fan and they told me they didn’t have any on the property. I asked the IP concierge for a fan and they miraculously found one for our room. Also most of the lights and window covering are controlled by tablets. The tablets were not hooked up to wi fi and could not be controlled that way. They did at least give us more food and drink credits.

So many issues! a) Room service got my order wrong BOTH DAYS! b) My lights/drapes controls stopped working and it took almost 15 MINUTES before someone picked up at the front desk. It was 1:30am and I just wanted to go to sleep but I couldn't turn my lights off or close my drapes and it took waay too long for someone to answer the call. c) I had a Food & Beverage credit but I constantly had to call the front desk to get them to remove the food charges from my room account. Multiple days, multiple charges that I had to get them to remove from my bill. Ridiculous. It should've been automatic. But instead I had to micro manage the hotel so that I wouldn't be charged for the food. And each time I called the front desk, it took a long time before someone even picked up. They do NOT answer calls quickly at this hotel, clearly they are waay understaffed. d) It took me 20 MINUTES TO CHECK OUT FROM THE ROOM!!! because there was a food charge on my account that had to be removed...took me almost 10 minutes before someone picked up the call at the front desk, then she kept giving me contradictory information about the F&B credit, eventually hung up on me, I had to call back, was put on hold and then the line disconnected, had to call back a 3rd time, took a while before someone answered, she finally was able to remove the charge for me, then when I went to check out on the TV, it kept giving me an error message, so I had to figure out how to check out another way.

Always a fun time