Gleam Collection Hotel

As classificações por estrelas são baseadas na visão geral da Klook sobre as informações da propriedade (como serviços e instalações incluídas, etc.) e são apenas para referência

Great personal, let us order food from outdoor

Nice!

excellent service and staff but wifi did not work in rooms and the fridge was not cold enough to keep food at proper food safety standards

Great experience from arrival to departure. Staff was very kind, generous and helpful. Room was beautiful with plenty of space for myself and 2 kids. Wish we would have been able to spend more than 1 night there. Location was great as well. Thoroughly enjoyed our time here and would stay here again if in Istanbul in the future.

A bit too expensive for the location but otherwise a decent hotel.

All were excellent. Staff, Services, Their Characters Particularly the manager Mr. Memet, Coner, Mohammed and Mrs Narmin. They were so friendley that I still remember their names. The alley where this hotel is in is a little out dated but it has nothing to do with this Hotel and their staff. Actually they are so good that you totally forget about these weak point. Totally I'd recomend this hotel if you deserve respect.

Staff are so kind, polite and helpful as if you are spending time with your family. They are extremely caring. Very clean and on time, EXCELLENT

Clean room with helpful staff

✌

We had a great stay here! The staff was amazing, rooms were very clean, breakfast was good, location is perfect, and bed was comfortable. All the staff, every single one of them, was so kind and helpful from the moment we stepped into the hotel and throughout our entire stay. Atakan was extremely kind and wonderful customer service. My husband loves coffee at all times of the day and would constantly go to the little bar for a cup of coffee and Atakan was always the one making coffee and tea. He never got annoyed and did it with pleasure. Room service was great!!! I was post operation and had to request ice every few hours and the hotel crew was great with bringing me ice. I want to especially thank Muhammet, Yilmaz, and Caner for their hospitality and patience with us. They were so kind. Also, breakfast was great everyday thanks to Pinar for being so attentive. I was in Room 502, I forgot the name of our maid, but she did an amazing job at cleaning our room daily. She is also one of the sweetest people I have ever met. I have one complaint; WiFi was very slow which affected my pace of work. Hopefully this can be fixed before I come back. Thank you staff of Gleam Collection!! I can’t wait to be back!