Hotel Kitanoya

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We booked this property expecting the quality of a four-star hotel, but our experience fell far short of that standard. The location is poor, and the service was well below expectations. Considering the price we paid, this property offers very poor value and is not worthy of its rating.

This hotel was an amazing one night stay. We had a outside Onsen room. It was so relaxing for my husband and I to use. The bathroom shower was spa like. All the hair & face products I loved. The PJ'S to relax in has made me want to purchase a pair while in Japan. I would stay here again. We did not purchase the food package and I will tell you for dinner in Amanohashidate they had 3 dinner choices. One restaurant that we couldn't get into, Ramen that was yummy that we ahd for lunch and a pizza place that was a 20 min taxi ride each way. Pizza was not a cheap dinner once you had the taxi ride into it. That was my only compliment about this town was dinner options. Everything closed really early around 5pm.

Really clean room and staff was very kind and welcoming. Would love to stay again

Had a really wonderful trip to Miyazu, and my stay at Hotel Kitanoya was truly the highlight of the trip and one of the best decisions I made. As this was my first time staying in a ryokan and trying a kaiseki dinner, the experience exceeded all my expectations. The room was very comfortable, clean, and spacious for two people even with our large luggage. The private open-air onsen in the room was definitely the best part of the stay. It was incredibly relaxing and made the whole ryokan experience feel extra special. The kaiseki dinner was also beautifully prepared and delicious, making it a very memorable first experience. The entire ryokan had a peaceful, quiet, and calming atmosphere that made our stay even more enjoyable. Service from the hotel staff was excellent. Everyone was warm, friendly, and incredibly helpful throughout our stay, which made us feel truly welcomed and well taken care of. As for the location, we were self-driving during our trip in Japan, so I cannot comment much on the convenience for those relying on public transport. However, if you are driving, getting around is very convenient. I would definitely recommend Hotel Kitanoya to anyone visiting Miyazu, especially for those looking to experience a traditional ryokan stay. Would love to return again in the future!

Clean rooms, staff was extremely helpful, friendly and went above to welcome visitors. Kept rooms supplied with amenities each day by just leaving a stocked amenities bag at our door while we were out exploring the town.

The renovated western room was excellent. The staff were very helpful and the room was spotless. There is a large onsen attached to the hotel. If you don’t pre-book breakfast it might not be available and there are limited food options in Amanohashidate.

Clean room. Friendly and helpful staff.

We had a fabulous stay at Hotel Kitanoya. Everything was to perfection. The onsen has both indoor and outdoor baths. You can sit under a canopy of trees and enjoy nature! Our spacious room had a picture-perfect view of the bay. The food was stupendous. Fresh, varied, and yummy. The staff are very professional and pleasant. They did everything to make our stay wonderful. The location is just a 6-minute walk to the station, and the hotel also provides a shuttle. I didn't want to leave!

We had a lovely stay at the hotel and the in room onsen was a real treat. The hotel is slightly out of town but no more than a 10 minute walk. The hotel itself is a little old fashioned but many of the hotel in this region seemed to be similar.

Très bon hôtel proposant une superbe vue sur la mer avec la bande de terre et de pins! Le Onsen est très chouette donnant sur la forêt. Je recommande pour une nuit!