Aozora Seaside Mactan

Sterbeoordelingen zijn gebaseerd op Klook's overzicht van de informatie van de accommodatie (zoals inbegrepen services en faciliteiten, enz.) en zijn uitsluitend ter referentie

Incredible ocean side. Very good restaurant. Great layout. Great staff. It’s just great place.

We had to ask the room to be cleaned, it was done once in 6 days, poor, First day we used the pool, we witnessed a small child in distress after he came out of the pool, Myself and my used the pool, later back in the room, I was itching on parts of my body. My daughter was in agony, crying screaming inpain, scratching herself on parts of her body, we where up most of the night trying to comfort our daughter, I had a cream with me that helped sooth the pain, At one point we were going to the hospital, but decided afteri applied the cream a few times during the night it helped her calm down. I complained the next morning about the pool, they shut it down to investigate. Later that day I enquired about the pool, the receptionist told me they were working on getting the pool ready again to used ,too much Chroline in it. When I enquired again I was told it's ready to use. I told them I and my family will not be using the pool for the rest of our stay, We only booked the hotel because our daughter likes to swim, really disappointed about this, we used another hotel for swimming at our own expense. Probably will not come back , Peter Devlin, UK

We did not stay longer because of the property old looks dirty. we need the refund

Great staff and great location. Really good food

Walking in the reception & it looks very promising until started walking to the hallway & the smells of the carpet like wet dump mould carpet & I couldn’t bare the smells so just decided to check out after at 12pm, 3hrs of staying..

The property is good and in a great location, very close to the Lapu-Lapu Monument. However, the bathroom needs an upgrade, and the pool could also use some improvement. We also experienced no hot water for shower during our stay. On a positive note, the staff was awesome—very friendly, helpful, and accommodating. Overall, it’s a good resort and still a pleasant place to stay.

Was very decent, could do with softer beds

Staff members were great! They were welcoming and helpful. Room was clean and breakfast was good!

The room was great and the staff was very helpful with near by attractions and helping arrange transport to the airport

The staff are excellent and the room was very nice with split AC and wifi. I highly recommend Aozora and this was my second stay there.