Nobu Hotel Miami Beach

Sterbeoordelingen zijn gebaseerd op Klook's overzicht van de informatie van de accommodatie (zoals inbegrepen services en faciliteiten, enz.) en zijn uitsluitend ter referentie

Everything was good

Stayed for short layover but the hotel was perfect. Wife enjoyed the pool.

Love

They have sunscreen and sunglass wipes by the pool and there are water stations throughout the hotel and they give you two free water bottles Evian per day and they have Nespresso coffee in the rooms and you can eat by the pool or Nobu or Ocean Social, gratuity is included 20%. Each room guests two lounge chairs by the beach for free and towels. Everything was great. We loved it.

It was great! Food was amazing

Probably one of the worst hotels I ever stayed in. They slapped “Nobu” name on an old hotel. Nothing is upgraded. The hotel looks old, I got stuck in the elevator, not worth the money at all. Very understaffed and super expensive three appetizers one drink at the pool $180.. overall not worth it and I will not recommend this hotel to anyone!!! Will not return

Our room was not ready when we arrived due to water issues at the hotel. We were relocated to a room at the hotel next door, which was in poor condition. The room was dirty, and the sink was clogged with standing water. We had to stay there for approximately four days, which was a very disappointing experience. We received only $200 in compensation, which did not come close to covering the difference in value or the inconvenience we experienced. We paid significantly more for our stay at Nobu than what we received in return, and the hotel was unwilling to adjust the rate to reflect the accommodations at the neighboring hotel. Overall, we were very disappointed with how the situation was handled and with the level of customer service. Unfortunately, we will not be returning.

From the moment I checked in, I knew I was in for a great stay. Sean made the check-in process quick, smooth, and welcoming. He was incredibly friendly and even offered me a welcome drink, which was the perfect way to start celebrating my birthday. The entire team at Nobu was warm, professional, and genuinely hospitable. A special thank you to Sean for upgrading me to an amazing room on the 14th floor and for surprising me with a birthday cake the following day. it was such a thoughtful gesture that made my celebration even more memorable. The hotel is so large that I didn't have the chance to enjoy all of the facilities, but everything I did experience was exceptional. I'd also like to thank Joshua, Rheana, and Franca for their outstanding hospitality throughout my stay. Overall, my stay was a 10/10. The only minor downside was that my card kept being charged during my stay, which was a slight inconvenience. I also wasn't offered assistance with my luggage when leaving for my car. However, these were small issues compared to the outstanding service I received. Nobu Miami truly lived up to its reputation. It's a hidden gem, and this certainly won't be my last visit. I can't wait to return!

Very clean and nice, loved it

The hotel lost water