La Quinta Inn by Wyndham Austin Capitol / Downtown

Sterbeoordelingen zijn gebaseerd op Klook's overzicht van de informatie van de accommodatie (zoals inbegrepen services en faciliteiten, enz.) en zijn uitsluitend ter referentie

Everything was nice even during construction

Pictures are deceiving. In maintenance too but you have to pay for parking, they charged me 75 more for jus5 in case we smoke in room. We didn't even stay. Mold, dirty, just nasty in there

The room itself was just fine. Although I have no idea were these motels find there maintenance people but wow and I don't just meen this place. The building was being painted during our stay which was not a problem other the the backup alarm on the boom. The only thing I will say is that parking is not included with your stay. So there was a little sticker shock for the parking 35 a day. Other than that the place we surprisingly quiet for being down town.

Upon arrival, we noticed the property was a little run down. We only needed the room for one night so we decided to just deal with it. We had to park underground and walk up stairs to get to lobby. The stairwell reeked of urine and the lobby of marijuana. Again, we just needed a play to stay so we just wanted to get to the room. They had a hard time giving me a room and when they finally did, we went up the elevator which seemed unsafe tbh and got to our room. The door was unlocked propped open by the latch. We walk in and notice the room was dirty, the sheets were on the floor soiled, there was food and shopping bags. There were was seemed like pubic hair on the sink in the bathroom. We walked right back out and told them we weren’t staying. They made no effort to ask what was wrong or try to help in anyway. They said they would cancel me transaction and give me a refund and turns out they didn’t and am going through a dispute with Expedia to remove the charges. Horrible experience. The pictures DO NOT represent or capture the true appearance of the hotel. Will NOT stay again.

Peeled hard boiled eggs and a wonderful breakfast.

One word to describe this hotel: INHOSPITABLE There is no way I would stay here ever again, my friend and I even checked out early because we could not make it past one night there. The cleanliness was nonexistent. The maintenance is concerning with exposed wires everywhere, horrendous odors, and problematic plumbing. The floors were disgusting too. There was no want for using the pool as it was also not maintained. While the hotel is under construction, and hopefully addressing these issues, there is no way it should be functioning under its current conditions. I've stayed in La Quinta hotels before, and I don't know how each one is managed, but this one in particular definitely did not meet my expectations of past experiences. One figures that because it is a hotel under a chain, that there would be some type of standard, but that was nowhere near met. My only compliment was the gentleman who checked us out, and I wish I had gotten his name to give him kudos. He was so easy to talk to, and when we explained we were checking out early, he was so helpful, as I can imagine this is a regular occurrence here. Do yourself a favor and avoid this hotel as it will change the tone of your trip, this is not a place not worth cutting corners for.

We arrived and it was under construction and hotel looked horrible we didn’t even stay we cancelled our reservation.

The hotel is being repaired but there is a smell, roaches and is overall unclean.

The hotel has potential, but it has been allowed to deteriorate that it is a shame. There is remodeling, but there has to be supervision on the quality of the repair. The Capitol is across the street but many will chose other places to stay. The staff was very friendly, feel bad for their place of employment.

The overall building was so gross, my expectations were low but i didnt think it would it this ridiculous. there was trash everywhere. the carpets are so disgusting. some of the bed sheets had little black spots and you could just smell to mold