Pros: The location is excellent, being right across a side street from Avenue K shopping centre, under which there is the KLCC subway station. The room is generously sized.
Cons: The bathroom was in poor repair, with leaky plumbing somewhere near the basin and there was always a puddle or two on the floor. Housekeeping was a total joke, sometimes doing just half the job, not cleaning the hand basin but making the bed, or replenishing the toiletries but not replacing used towels I intentionally left on the floor of the shower. Nasty discoveries under the beds, too. The concierge received mail items on my behalf, which I told the front desk on arrival that I would be expecting, but never notified me to collect; it was just as well I went and chased it up a day after it was delivered because the matter was becoming urgent. Also, there's a 7-day durian stall/outlet right outside the glass doors of the front entrance, so be prepared to be hit with the smell every time you step out of the building.
Air conditioning