Colony Inn

Sterbeoordelingen zijn gebaseerd op Klook's overzicht van de informatie van de accommodatie (zoals inbegrepen services en faciliteiten, enz.) en zijn uitsluitend ter referentie

They require a cash deposit on arrival and have an atm to get cash that charged 4 dollars on top of the fee from my bank so plan ahead. Had a strange musty smell which we solved with essential oils and febreeze.

DO NOT STAY HERE unless you’re looking for a horrible experience. DON’T trust the photos. We showed you a little early and our room wasn’t ready. We asked to use the restroom and were given a key on a pole to use the restroom in the swimming pool area. The bathroom looked very old and didn’t have any hand soap or paper towels. When we checked in, we were given a bottom floor non smoking room. When we opened the door, it smelled worse than a biker bar. The smell of cigarette and weed was overwhelming. There was no air flow in the room with an extra bed and was more like a closet turned bedroom. Due to the smell, we asked if we booked a smoking room. When we were told no we asked for a new room. We were greeted by a used tampon applicator, cigarette butts, and a dirty pad in the walkway to our room. I’m shocked there weren’t dirty needles. As we moved from one room to the next, we saw a cockroach in the room we were leaving. The bathroom plumbing was reversed (hot was cold, cold was hot) and the shower walls had a surface of slime. I contacted Expedia immediately and they said the hotel refused to give me a refund since I already checked in. Staff refused room service (making beds a fresh towels) because we don’t ask at check in. My assumption was this was included! Staff was rude when I asked for clean towels and said they had a limit on towels. The front staff was rude and didn’t care. This has to be a front for money laundering. Worst experience at a hotel i

N/a

Light bulb missing, toilet paper springs missing, shower curtain rod lose, bugs and dust in air conditioner vent dust under beds, we saw and took pictures of five cockroaches, hot tub not working, oil spills in parking lot, cigarette butts in front of room door, walk ways filthy and smelled like urine

Clean and comfortable no microwave no extra towels but not bad for price

Location was great. This was our family second stay at this specific location as well. I would definitely stay here again!!! :) Pool can be crowed sometimes. We didn't lose water temperature with 5 different people showering.

I have been a loyal guest at the Colony Inn for approximately seven years, and following my initial stay, I provided a five-star review and frequently recommended the establishment. As residents of Las Vegas, my family and I have consistently chosen the Colony Inn for our visits to Disneyland, Knott's Berry Farm, and the local beaches, and we have never encountered any issues until recently. I reserved a room for July 17th and 18th, 2026, and specifically requested a first-floor room due to a knee injury, a request that was confirmed as fulfillable. However, upon our arrival at 3:00 PM on July 17th for check-in, we were informed that no first-floor rooms were available. I reiterated my medical condition and the difficulty I experience with stairs, but my concerns appeared to be disregarded. Despite this, I accepted the situation and proceeded with the check-in. We were assigned room 408, located in an area of the inn that typically accommodates long-term guests and has historically presented a less desirable ambiance compared to our usual accommodations. Upon entering the room, we noted that it was excessively warm and lacked blackout curtains, an amenity I have always observed in other rooms. We set the air conditioning to 60 degrees Fahrenheit and attempted to rest after our journey, but the room remained uncomfortably bright and warm due to direct sunlight. I subsequently requested a room change, but my request was denied, with the explanation that we had already checke

My recent stay at the Colony Inn was a huge disappointment, despite my seven years of loyalty and recommendations. My confirmed request for a first-floor room due to a knee injury was ignored, and I was assigned to an inferior, hot, and stuffy room with no blackout curtains. My attempts to change rooms or even get a sheet for the window were dismissed, and to top it all off, the room was infested with cockroaches and had a broken showerhead. This experience has completely changed my perspective on the Colony Inn. 😤 #CustomerService #HotelFail #Disappointment #Travel

This is the worst hotel I’ve ever stayed at and I’ve had my fair share of experiences. Upon checking in I wasn’t greeted in a friendly manner. There was a police vehicle parked outside so at first, I felt safe. Little did I know, they were about to raid the place! They were banging on the door at screaming at 10pm.. Keep in mind, I was here alone with my 8 year old daughter. Worst experience of my life!

Room was hot and miss this time