Sonesta ES Suites Huntington Beach Fountain Valley

Sterbeoordelingen zijn gebaseerd op Klook's overzicht van de informatie van de accommodatie (zoals inbegrepen services en faciliteiten, enz.) en zijn uitsluitend ter referentie

The property and room was exactly what we needed. Would recommend and definitely would book again for the future.

Property was clean, staff was great but the internet was really horrible. Internet kept cutting off and so the TV kept going out.

everything was good except there were a group of kids running around kicking doors.

Old property with stained bedsheets. Rooms will have kitchenette which is a plus. But overall its really old property definitely needs renovation. Also, there won’t be any room service.

Loved the quiet, loved the kitchenette and full size refrigerator/freezer W ice maker. Did not like the lack of tv channels, also cable went out several times during my eight day stay.

Clean room Nice views and accessible to any type of transportation

Clean bed and shower area. Other parts of the room are neglected. Noisy, very little sound insulation.

The hotel itself is an older hotel. I knew that going into it but decided to book anyways because it looked nice enough and remodeled in the photos. We checked in very late at night because we missed our flight. The deal was nice enough to hold a pack and play that my mom dropped off for us. I requested one with our booking but was not provided one. When we got to our room, there was a pungent odor as we approached the stairs to our room. The stairs and landing were covered in filth. Like someone carried many leaking trash bags up and down the stairs. We got to our room and the room reeked with the same dirty trash and wet dog smell. By then it was 1am so we went to sleep. The following morning I complained to the front desk but they told me that they did not have management on site during the weekend and could not move our rooms. Come to find out the stench and trash was coming from the room across the landing from ours. Who had 5 people and two dogs staying in there. The filth was so bad that the staff came to pressure wash the concrete outside the rooms but the smell remained. Smelt like Dahmer lived next door. We ended up leaving our trip a day early because we were so disgusted with the hotel and did not feel safe next to those other tenants. Hotel staff was pleasant but not helpful in the slightest to help fix our accommodations.

Do not stay here! Horrible!

Everything was great. Our first room the ac didn't work but they got us into a new room right away. We have no complaints :)