Steigenberger Nile Palace

Sterbeoordelingen zijn gebaseerd op Klook's overzicht van de informatie van de accommodatie (zoals inbegrepen services en faciliteiten, enz.) en zijn uitsluitend ter referentie

Rooms are outdated and very worn and old. The washrooms are quite filthy. Staff is not particularly trained well to greet and handle customers. It is by no way shape or form a 5 star hotel by how it operates, it reminds me more of a two or three star.

J’ai beaucoup aimé mon séjour à l’hôtel. I will come back for sure

Breakfast buffet was terrible. We did not like the stay as the vibe was not welcoming.

Beautiful hotel! It’s was more than we expected. The food and view were amazing!!

Super helpful staff, best sleep we've had in Egyot.

The room was nice and check in easy. I didn't like that the room faced an open area that was like an atrium with restaurants. I thought I chose a Nile view, but was surprised with the lack of a view and noise. They did stop the music at 10pm. That said, it's still one of the best hotels in the area and it was pretty.

Hotel was nice but huge event in our last night outside our window kept us awake until after midnight. Hotel said they would credit our last night through Expedia but at this stage we have not seen any refund. We suspect they lied about the refund so we would not make a scene when leaving.

Everything was good. The staff and the housekeepers were very polite and responsible.

Efficient and welcoming reception staff on arrival making check-in quick and smooth. Beautiful hotel to stay in with fantastic views from the Nile View Rooms, which include the pool and garden area, Nile river, Valley of the Kings on the West Bank, and beautiful sunsets. The hotel itself is kept exceptionally clean and well presented by very pleasant and hardworking staff, and nothing is made to feel too much trouble. The rooms are kept immaculately clean, with comfortable beds, excellent amenities and well stocked tea/coffee making facilities. Buffet breakfast extremely good choices, with a large selection of food stuffs, well presented, and quickly re-stocked for freshness. A special thank you to Mahmoud in the breakfast room, who, yet again made us feel welcome, ensured all our needs were met, and excellent service provided. Always going that extra mile to ensure the guests have an enjoyable experience. Numerous eateries in the hotel make for plenty of choice, and a food and drink service offered in the relaxing and beautiful pool area. A note to mention is there can be a regular appearance of caleches or taxis outside the hotel, easily managed by a polite no thank you, or walking on if persistent. This is the norm for high end hotels in Luxor. We have stayed at this hotel numerous times and wouldn’t want to stay anywhere else in Luxor as we feel this hotel and staff are exceptional in every way. Thank you once again to all staff for another fantastic stay.

Really enjoyed this hotel. Feels like a diamond in the rough. I’d stay here a hundred times over. Nice rooms, comfortable bedding, friendly staff, and nice restaurants. Located on the Nile. The view of the Nile is really pretty.