ibis Nanterre la Défense

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A very basic, but good value budget hotel. The room was clean, though tired with old cigarette burns in the carpet, holes in the curtains and with lack of storage space and power outlets. Bathroom was clean with hand/body wash provided. Just one bath towel each and no hand towels. No option to separate rubbish/recycling. Sadly not very sound proofed - could hear doors banging in rooms along the corridor. Reception staff were polite and helpful - when they were available. We stayed here for a Friday night event at La Defense Arena and had extended our stay to a second night for some Paris sightseeing on the Saturday. Ok location for the Arena, but the hotel bar and restaurant are closed on Friday and Saturday nights - which wasn't clear from the website - and there is absolutely nowhere to eat or drink within a 20 minute walk. Probably better for just an overnight stay than a weekend of sightseeing as it's a minimum of 35 minutes into the city on public transport (which in fairness is easy to use) but you still have the problem of the restaurant and bar being closed on the weekend. Would not stay here again for the Arena, but would stay closer to the city and get public transport there and back.

We paid for the breakfast and it was a big let down, only one plate. And the sausages were not cooked properly, and the pastries were hard. The only highlight was the bacon. But it was very close by car to the La defence area, which was why we stayed there.

The staff was very polite and helpful.

The hotel was comfortable and breakfast was good and decent value for money. Some parts of the hotel are a little tired looking but it's in a quiet location and a decent walk from the stadium. There is not very much in the area close by.

Everything went well as planned.

Rooms were incredibly small and the neighborhood was very "iffy". We will not stay there again. We thought we were within walking distance to the La Defense Arena but discovered it is much too far to walk, especially in that neighborhood!

No working AC. Only one working elevator for several days. Bed is a 1” mat on a box spring. Cleaners came in while the sign was on the door and intruded on us, then gave us sarcasm when we asked them to leave the room.

The hotel is in the middle of office blocks and flats so has very limited facilities around it. We were two females so we did not feel safe to be wandering around at night looking for places to eat and drink. The room was small but clean. The beds were comfortable. The small heater and air con didn’t worked so we had to get in bed if we were cold. My main complaint about this hotel was the staff. Not a single member of staff working in the hotel wore a badge or uniform to alert people staying there to who they were. It just happened to be that they were the only ones behind reception. Most of the staff were ignorant and took all their time to acknowledge you. The only friendly staff were on check in and check out but unfortunately our experience of staying here had already been tarnished by the hotel staff aside of these times. My main complaint is lack of clarity with the eating and drinking facilities with the restaurant attached, Breakfast was delicious but aside from this it was only open twice for lunch, dinner and drinks twice in our 5 night stay Thursday to Tuesday. It states this on the website but you have to look carefully to find this information. Eating out was not a massive problem for us, but having access to drinks facilities was a big problem. There are no drinks making facilities in the rooms and hotel staff are not there to provide drink. I had a heated discussion about this with a staff member which made the rest of the stay very difficult.

Quiet and comfortable. Fairly convenient for Metro to city centre and short walk through nice park to La Defense arena and commercial centre. Underground parking very handy and free at weekends. Unfortunately the bar and restaurant are closed at weekends.

We like the service