Apa Hotel Nagano

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Great location, great price. The hotel staff were very friendly. Couldn't ask for a better place to stay in the city.

Great hotel in great location . Staff very helpful. Room was bigger that expected.

Room was clean, although it was a slight walk from the train station

Clean room, small but perfectly designed. Warm and cozy. Safe friendly and great location for the trains and buses

Great breakfast, good quiet location that was convenient but removed. Super clean and great staff

There was a lot of human hair on the pillow and bed!

Staff is amazing, really keen to help and efficient. Room is ok, even a bit more spacious, probably a better layout than at a 4 star hotel we stayed in Tokyo. The bathroom is tiny but has all the amenities we needed. The only things we struggled with were: 1) the power outlets: limited type options and very very slow at charging our devices - so the staff helped with a more powerful charger we could use for the stay and we also bought a different adaptor to fit the outlets; 2) the smoking smell in the lifts every now and then, I found this unacceptable, but I'm sure guests are to blame for this, not the staff. It might be because they have also smoking rooms in the hotel. The other unpleasant surprise was that the laundry was double the price than the one in Tokyo at a better rated hotel and they don't have cheaper options for a smaller load. Only starts at 11kg! So all in all I recommend this hotel if you're looking for a short stay, with a good location and a really affordable price.

Good hotel. Can always rely on Apa

Good

Hotel was clean and only a 5 minute walk from the railway station. Staff were friendly and check-in / check-out were both efficient.