We absolutely loved our time here! For comparison, earlier we stopped over for one night in Cape Town during our trip and stayed at a supposed luxury hotel directly on the V&A Waterfront. It was awful. We were so glad we had booked a different hotel (The Taj) when we returned to Cape Town the second time, for our final leg of our South Africa trip, a 3 night stay before returning home. Upon entering we already knew it was so much better than the last hotel. Even without comparing, The Taj completely stands on its own in every category:
Service: Amazing front desk staff, the bellman’s are so respectful and attentive. The housekeepers and waitstaff were full of smiles. Amazing service and staff.
Dining: Wow!! The breakfast blew me away, from the menu to the buffet option, it was fresh, well prepared and delicious! We also ate at their restaurant, Bombay Brasserie, which was delicious! From the chefs tasting bites to the butter chicken, it was great!
Spa: Two people in my party got massages (Warrior massages) from different people. One loved their massage and one thought it was okay. Overall, they enjoyed the spa services and would try another service.
Overall, we loved our stay so much, we looked up the hotel brand of Taj Hotels and are planning to stay with them when we go to Dubai.
Buggy service (additional charge)