Staybridge Suites West Seneca by IHG

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Clean

Not 1 complaint about our 1 week stay at West Seneca Staybridge. It was truly one of the best hotel stays we’ve experienced in the US or CA. Our 1 bedroom suite was extremely clean, spacious and contained everything you could ask for, from the kitchen appliances , dishes,to the layout, it was perfect. The beds were comfortable and TV in both the BR and LR made it easy for individual choice viewing with many,many channels to choose from. The pool was never too busy and clean towels were always available poolside. All staff were amazing and no request was not met without an answer, a fix and a smile. The breakfast was beyond superior and plentiful. This experience was so enjoyable, it will now be our “ go to” when visiting Buffalo.

The fitted bottom sheet wasn’t big enough to cover the thick mattress, so several times each night I had to re-make the bed. Also, the mattress pad kept bunching up making sleeping uncomfortable. Early in my visit the desk clerk gladly gave me a bag of ice. Later in my stay a lady clerk sleeping said the ice maker was broken, yet there were buckets of ice being used for the breakfast display.

We loved having a mini kitchen in the room - such a convenient location to run to the grocery store - plenty of room in the fridge to store food. Full-sized coffee pot was fantastic. The breakfasts were good. Typical ham, sausage, bacon and eggs several different ways. Yogurt and berries and cottage cheese, bagels, toast, and waffles, too. The front desk staff was very professional and helpful. We had a problem with the AC and they sent someone up to take a look. It was determined it could not be fixed, so they moved us to a different room. The AC in the new room was very noisy, but at least it was cool. Will stay here next time we travel to south Buffalo.

The hotel smelt amazing!!

Very good extended stay location.

We booked the hotel for the pool and the pool was closed for Maintenance

The stay was great. My bathroom door had a broken hinge and wouldn’t shut at all. I will say everything else was great for my stay.

Room was clean and parking was great

Clean rooms, no black out shades though. The pool was packed with kids the weekend I was there. So if you want to enjoy the pool I would inquire about big groups when you book.