Togtur i Lake District fra London med kremte og cruise

前來車站接送的導遊兼駕駛Peter ,服務態度與駕駛的技術非常得好，同時對於湖區周遭景點的理解相當清楚，沿路解說，帶領我們有一趟非常美好的旅行。

こちらのサイトが1番安かったので予約しました。ツアー内容、行程でツアー当日駅でチケットを受け取りと書いてあったのですが、駅のどこに行けば良いのか、目印などあるのか不安になり、事前に質問しました。回答はチケット売り場に行けば良い。事前に現地の人から連絡が入りますと。当日待ち合わせの時間に駅のチケット売り場に行くも、それらしき人に会えず。発車時間も近づき不安になり、現地のオペレーターに電話を入れました。そうするとチケット（今時Eチケットが当たり前のようです）はとっくにメールで送ったと回答。ある程度英語が話せたのでもう一度メールを送ってもらい、どうにか乗車できましたが、ハラハラしました。適当な回答はやめてほしいし、サイトの情報もきちんと書き直してほしいです。現地のガイドさんはとても良い人で英語での説明も事前に予習していたのでなんとか理解できましたが、事前の予備知識がなく、英語がわからない人にはきついと思います。湖水地方は1日では足りないと思いました。1泊でもしてゆっくり見たかったです。

Train tickets were given as e-tickets via email. That was an improvement. The local tour guide Peter is very nice and experienced. There was an unexpected traffic stationary during our return trip to the train station. It was Peter who knew an alternative route so that we could bypass the congestion and caught the train in time. In general, the places we visited were great. We enjoyed the cream tea and scones so much.

非常開心 在火車上看外面的風景 很舒服 不用擔心交通 下午茶也是很棒的 最愛吃的鬆餅 加一杯熱茶

行程安排不錯，景點數量適中, 不會走馬看花，力推遊艇遊湖, 可以飽覽湖區景色。

The tour was a bit tight but overall saying it was fantastic. Our guide Peter did a really good job in telling us interesting things about the lake district throughout the day trip, it was a very nice experiences after all !

Though kinda rushed (as expected from squeezing lake district in a day), the tour was thoroughly enjoyable and well planned, seamless from location to location with a guide (Mr. Peter Fox) who was very knowledgeable about the history of the area. I had fun! Only gripe was that we were informed to be at the meeting point (main ticket office of Euston station) 10-15mins before meeting time of 730am, yet the representative arrived only at 8am. Had to call the local operator who only picked up the call at about 745am, to find out where the rep was.

遇上很好的導遊Christ,他盡心盡力把湖區的各個景點詳盡介紹，服務態度十分有禮及細心，下大雨時，他讓我們在車上稍等，他同時準備妥參觀景點的門券，更爭取時間帶我們沿湖區走一圈先，並帶我們在拍照較好的地方下車拍照！最後我們吃一頓質素很高的下午茶，在環境極優美的地方受到很好的接待!整個行程時間掌握合當！大家都很開心！

非常美麗的地方，有北海道的感覺！不可錯過的行程之一

Don’t trust the train ticket delivery staff of Evans Evans. She almost ruined my trip! Other than the severe problem about ticket delivery, I generally enjoyed the trip. I have filed the below complaint to the travel agent: I am writing to complain your staff who got our day tour pack (with 4 tickets) exchanged with another set (2 tickets) . I have purchased 4 tickets for the Lake District Day Tour via Klook. I arrived at 7:45am and met your staff at around 7:53am and obtained the train tickets from her. She asked us to open the pack and showed us there were 4 train tickets. At the same time, we saw that there were 2 ladies who also joined this tour and obtained the ticket pack from your staff. Your staff told us we just had to wait in front of the notification board and wait for the platform number. Right before boarding, we found that the 4 tickets she showed us was actually for 2 people only, 2 go and 2 returns tickets. We immediately called your company number 2079501777 for many times but in vain. We then tried to find out the 2 ladies who also joined this tour to see if she had our 4 tickets on hand. 2 of us ran to the train, looked around and it was only after so many twist and turns we luckily located the lady and got our 4 tickets from her but the train was about to leave already and 2 of our friends (without tickets) were still outside the entrance. I blocked the train door and being scolded by the train staff hardly and the train started to leave and door closed. We were so disappointed and almost cried. Although finally we met our friends on the train again (only because the train staff at the entrance saw that I was waving and shouted), I am extremely disappointed with the fault made by your staff! I believe that you should punish your staff to avoid this situation again!