The front desk girl that greeted us you could tell she wanted to be anywhere but there. Once we got into our room, we headed down to the pool with our little one pool area itself was very clean. Unfortunately the water was freezing never been in the indoor pool that’s not heated. So we didn’t stay very long.
Room itself was pretty clean and spacious. We needed more towels so I went to go call down and realize the phone wasn’t working. The phone cord was broken so I called for my cell phone. I said are you able to bring it up? She said no just tell her again when I get down there cause she’s not gonna get it now. Also went on to tell me that there was no one there to fix the foam until tomorrow. Our toilet, unfortunately kept having issues as well and again no one could fix it until the next day not very convenient with a little one. No apologies just a face that looked like I was bothering her. Luckily, we’re only staying one night as we were traveling through, I thought for sure we’d be OK cause we’ve always had good luck at Embassy suites, but not so much this time.
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