We chose this hotel because it advertised air conditioning. We booked two rooms many weeks in advance. Our stay was during a heat wave. The air conditioning in one room did not cool, and room smelled stale/like mildew. The front desk staffmember came to the room but would not acknowledge the problem. She said it was normal, even though we showed her that our room next door was cool and not smelly. There were no rooms to change to and it was late at night so we opened the window, a fan and air freshener were provided. The a/c never cooled. It was infuriating that the staffmember would not admit that there was a problem.
Tempat letak kereta (caj tambahan)