U Studios Masterton, SureStay Collection by BW

Penarafan bintang adalah berdasarkan gambaran keseluruhan Klook pada maklumat hartanah (seperti perkhidmatan dan kemudahan yang tersedia, dsb.) dan hanya sebagai rujukan sahaja

Room was good, no issues

Quiet room with basic amenities but everything needed for an apartment type stay. Rooms were clean & tidy. Reception once contacted were very helpful

Easy self check in . Easy parking. Basic accommodation but everything you needed. Also has a swimming pool and a small play area. Would stay again

All good

Clean room, very small, could not work out hot water over sink, heater didnt work, tv hard to work out. Had no tv.check in very complex if you dont have aphone call on your plan.shower base very slippery needs a shower mat

Clean room in a quiet part of Masterton. Didnt deal with any staff as the checkin and checkout all done online

Mailroom was clean, if a little small. Kitchen and bathroom were clean and adequate but could do with an update.

Pros: The recently renovated bathroom was clean, and the beds and bedding were comfortable. Cons: Barbecue facilities were advertised, but none were available. When we enquired, we were told that it had broken that week and he hadn’t had time to fix it. We had steak and sausages to cook and had to rely on the electric stove. There was no knife for cutting meat or bread (only a tiny kitchen knife). In addition, the only frying pan was something you wouldn’t donate to a charity shop – it was old and filthy. The kitchen comprises a kitchen sink unit that contains all the crockery with a drawer for utensils. We had to wash everything before use due to smears. Considering this room is intended for four people, it is small with only one sofa, and the dining chairs are metal with no padding, which were extremely uncomfortable. The TV also did not receive Freeview only TV on Demand, which kept breaking up, buffering and finally stopped, as did the very weak internet. This would be okay if you only wanted a bed for one night, but we wouldn’t stay again.

Don’t know why you can’t send the room and key code over by email once booked , couldn’t get thru on the phone and the link didn’t work , took an hour before I could get hold of anyone

Friendly staff, clean amenities.