Glen Capri Inn & Suites - Burbank Universal

Penarafan bintang adalah berdasarkan gambaran keseluruhan Klook pada maklumat hartanah (seperti perkhidmatan dan kemudahan yang tersedia, dsb.) dan hanya sebagai rujukan sahaja

Room seemed used and uncleaned.

Bed was nice and comfortable. Pull out sofa was broken and did not have any blankets. Breakfast was mediocre and did not have any protein, milk, or cereal. They did have waffles but ran out of batter and was told they couldn't make more. Check in staff was nice and pleasant. Day time staff seemed like someones nephews and nieces got the job and should not work in customer service. Overall room was neat and clean. Shower is low pressure and only luke warm.

Although the person that checked us in was great, she was limited on what she could provide in regards to amenities. TV had to be reprogrammed since it was non-functional. When I asked for I’ve, she said that I would have to hop the fence to get to the machine since the lock was broken. Also, according to the available hotel amenities, parking was advertised as FREE but we were still charged $6.99 for parking. That’s definitely FALSE Advertising.

Its a motel, it shows it age, but for the price I dont think it can be beat.

Good

Staff

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Very clean and organized place!

The property was in a low not quiet neighborhood area next to the street anf there seemed to have some homeless in that area. Also it smelled damp. Kind of recently being cleaned or just old. There must be water leaking ftom the other side cuz the floor was wet at 3 am. The toilet seat moved around. For what we got, there shouldn’t haven’t been a fee to park. In the morning there was a homeless walking in to the hotel lobby, then left. The couch was comfortable m the bed was too

Pictures are deceiving. There were some cosmetic issues with the room. The Cooling unit had constantly timed off/out. So, if you don't mind waking up 4 times in the middle of the night, then it's not that bad. I'm assuming the bathtubs only exist in the king rooms because the two double rooms I booked did not have a bathtub. Very roomy and spacious rooms. But TV's do not have streaming so if your staring at the white noise/static screen, you've got to call the front desk so they can program the tv to scan all digital channels. Overall, I was glad to have a place to rest my head but I did not have the greatest time sleeping.