This hotel is dominated by Russians. That’s probably a good thing if you are Russian, but if you are not you should think twice before booking this hotel. The pool area looks good, but the atmosphere is, in our experience, unbearable: loud techno music, shouting and aggressive people both young and old.
The superior rooms are bungalows behind the hotel. The bungalows still smell of paint and can hardly be described as charming.
The upgrade of 400.000vdk to a better room is well worth it: the room is decent, the shower has a good size and the porch is convenient. That is, of course, only until you realize you can’t use it due to the noisy pool area.
The beach is wide and extends far in both directions. It is however littered with garbage.
The restaurant serves very basic meals. The breakfast buffet was littered with flies.
My girlfriend and I left after a single day. We didn’t realize the hotel offered a free shuttle bus from Mui Ne back to Phan Thiet and asked if the hotel could direct us to the local bus. We were told there was no bus and pitched a taxi ride to us for +1mill vdk. We then left, walked to the Mui Ne market and asked one of the locals: the bus departs from the Mui Ne market to Phan Thiet every 15 minutes for about 30k vdk depending on your luggage.
The staff in Sailing Bay is decent but does not come across as friendly or professional. However, the Luggage handler was a great guy: funny and honest. Staff needed to verify everything with the manager.
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