Extremely disappointing experience, especially considering the price. We booked 3 nights but checked out after only one night and moved our group of six to another hotel.
We stayed in the Ocean Sky Villas, where the A/C did not cool the rooms adequately, making them extremely hot and uncomfortable. The Wi-Fi also did not work, so even ordering room service was difficult—we had to walk to the restaurant to request assistance.
The beach was completely covered with sargassum and essentially unusable for swimming. We understand the hotel cannot control nature, but there was also no functioning beach bar/service during our stay. Even if we wanted to stay on the beach beds and enjoy the sun, there was no one available to order drinks from.
We were also surprised by how restrictive the hotel was for groups. All six of us were paying guests at Azulik, yet we could not gather at one of our villas and use its private pool because only the two guests registered to that villa were allowed.
Finally, Azulik is advertised as adults-only, yet we saw children on the property and in the restaurants. We cannot confirm whether they were staying there, but this was not what we expected from an adults-only resort.
Between the A/C, Wi-Fi, beach conditions, lack of beach service, and restrictive policies and awful staff treatment, the experience did not come close to justifying the price. We left after one night and cannot recommend Azulik.
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