Hotel Vimal Heritage

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Wonderful property

This is one of the worst experience I had at any hotel. I booked two rooms for a night and they called me telling that they only have one room available. What is the point of booking online if that is not available. The staff was rude and unhelpful. They even disconnected the call without providing any resolution also they didn't answer why the mistake happened. Please avoid this hotel at all cost

It was such a worst experience for me and my family, I'm reached the hotel at 4.00 PM and when asked for tea or some snacks they clearly says no, I have to order then by swiggy and they say come and pick your swiggy order from reception,they offer free welcome drink on arrival in their facilities despite they have given even water after two hours, no WiFi, no toiletries, intercom was not working, one small lcd tv is there with no cable connection, no kettle in the room as they have said in their facilities, flush is not working properly, no room service is their, when asked they say we are only for foreigners but due to covid crisis we have to open it for all. I want to ask one thing to this hotel that you are living on India and how you can serve such type of ignorance to your country people. It is very shamful act. I have booked it for three nights but after spending one night any how, I cancelled my booking and went to some other. It was really a worst experience of my journey. Never ever book this hotel, pics are showing that it is very big but it very small when actually see. Only show off

It was nice to stay at this hotel, decorated so nicely. Staffs are cooperative and supportive. Dishes are nice. Only weaknesses in this hotel is that wash rooms are required to be upgraded with proper maintenance.

stayed 2 nights in Jaipur and had a very pleasant stay in Vimal heritage. very good decor and ambience and comfortable beds ! they also provided an extra bed/mattress. the location is amazing and in a quiet area so you'll be able to rest. breakfast is provided but with somewhat limited options as mentioned in previous reviews but that doesn't make it for a bad stay (at all).

no control on hot water, air condition cooling. reception staff need training on dealing with the customer.

Nice hotel but the staff are fairly unfriendly and like most Indian's handling money will try to make extra out of tourists.Paid for a room for three of us to use until a late train departure.Wanted to charge 900r extra for third person even though that was the price for a third bed.No internet in a lot of the hotel and TV didn't work.Uber to station-initially told 100r but when it was too late to get another price nearly doubled.Unfortunately typical India.

Great hotel. Friendly service and comfy room.

I loved it and the staff is really nice. Beautifully decorated.

Great stay, quiet hotel, a little bit far from the city centre but this is a plus in a noisy city like Jaipur. The staff always go the extra mile to help you. Well done. The only thing I would Mention is pay some more attention to the swimming pool as it doesn't look clean enough to swim.