Sunderland Motel

Penarafan bintang adalah berdasarkan gambaran keseluruhan Klook pada maklumat hartanah (seperti perkhidmatan dan kemudahan yang tersedia, dsb.) dan hanya sebagai rujukan sahaja

Very clean and neat room

Wifi doesn't work! Even email doesn't open. And the staff does not care a bit about it. They just say it is like this, can't do anything. Then please remove Wifi from your online listing if you can't do anything!! Also, the first room they gave me had an issue in the toilet - the commode was leaking!! Can you imagine!!! Upon raising the issue, I was offered another room.

Two friends and I stayed two nights here. While the staff seemed very friendly the room was gross. Ants everywhere, dirty sheets and loads of toothpaste caked on the sink. We would have cancelled the second night but we payed online and couldn't get a refund.

The rooms we're rather comfy good size, but the sheets and towels were stained and had burns in them. The hotel need a bit of a dust but for a budget motel, I had a great night sleep.

Do not visit this Motel. Worst experience ever. Smelly corridors due to rotting garbage in rooms. No cleaning services provided during stay (4 nights)

You get value for money on your room. However as mentioned by the other reviewers they wouldn't clean your room during the stay. I stayed 3 nights & fortunately for me the room key failed to ignite electricity supply on the second night so they gave me a new room. Biggest disappointment is the attitude/ability of the hotel staff to help you on any other request. In my case I wanted to arrange a taxi to Kuah Jetty early morning (6.45AM) as I had to catch the first ferry to Perlis so approached the front desk to help me arrange a taxi as I noticed although the taxi stand is just next door there are hardly any taxis at the stand during that time ( I checked previous morning). Staff maintained they cannot arrange a taxi & asked me to go to the stand in the morning. In the morning as I predicted there was no taxis in the stand I had to pull my luggage & go to My Hotel which is 500m away and request the front desk & thank god they had 24 taxi service.

Due to renovation at the time of my stay the wi ri worked only at the reception are not in the rooms

Budget hotel, was okay for an overnight stay waiting for the ferry

the internet connection was good. No breakfast,,, downpoint!

Pretty good