Park Hyatt Shenzhen

Penarafan bintang adalah berdasarkan gambaran keseluruhan Klook pada maklumat hartanah (seperti perkhidmatan dan kemudahan yang tersedia, dsb.) dan hanya sebagai rujukan sahaja

Edison manager of 47th floor restaurant especially helpful throughout our stay. Greatly appreciated his hospitality.

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• Gorgeous hotel - beautiful interiors & great attention to detail • Superb location • Extremely helpful concierge • Superlative service all round • Housekeeping surprised me - they noticed certain ways I ‘used’ the room and took their own initiative to adapt to it • Excellent overall experience

Wonderful room with fantastic view. Staff super helpful and attentive.

Amazing

Beautiful hotel, excellent service. An overall great experience!

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Rooms were clean. Staff was extremely friendly and helpful.

I guess I’m not welcome from thiis hotel from the very beginning. I checked in with my husband and we gave them both our documents whilst checking in. But when we went into our room , the tv screen which showed our surname in the screen was wrong . And the turn down service .. was the worst I ever experienced in the five star hotel in my life. The washroom was never replenished or cleaned . And they only placed one bottle of water and slipper on the bedside which indicated one person was staying in the room . I talked to the manager , he apologized but his attitude was not caring and just asked me what he can compensate.. To he honest, I don’t want complimentary breakfast etc . I jusf want their sincere apology but it didn’t happen . I will never stay in the Hyatt group again .