This hotel is far from everything, Mui Ne is about 30 kilometers away and cost about $25 dollars each way. Breakfest is a mess, confusing, and the food is not presented in a hygienic way. The people in the hotel speak very little english and to change money is by far the worst place, looks like they want to make profit out of it instead, of being helpful on having that service prompt.
Our AC wasn't working and after all we experienced, we were not happy and even with them offering the best room (ours was already one below the best), we decided to leave and instead of asking for full refund, we asked for at least 2 nights, since we were not going to be there for the 3 nights left. They told us they would refund if they rented the room again; however, no one would stay in the room with a broken A/C. We never received not even a partial refund.
I would not recommend this hotel for anyone, they need lots of training to deliver the minimal customer satisfaction.
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