Grupotel Macarella Suites & Spa

Penarafan bintang adalah berdasarkan gambaran keseluruhan Klook pada maklumat hartanah (seperti perkhidmatan dan kemudahan yang tersedia, dsb.) dan hanya sebagai rujukan sahaja

Room needs updating Fridge has no ice box Charged €2 for one glass of ice to take back to my self catering apartment! Charged for safe Pool bar food not great either .

Staff were lovely, good choice at breakfast Rooms large but dated

Was given a room on the ground floor which had a broken patio door onto the gardens. Informed staff about this at 6pm but it had not been looked at by the time I arrived back at the hotel at 9.30pm. Reception staff then looked at the door and were unable to fix it. I requested to be moved for security reasons as I was anxious about having an unlocked door on the ground floor and staff responded with ‘menorca doesn’t have a high crime rate it’ll be fine’. Understandably I wasn’t happy with this response. They eventually moved me to another room at 11pm and I had a phone call at 8.30am the next morning telling me to pack my bags and move to a different room again because they needed the room for another guest. At this point I cancelled the rest of my stay and had a full refund and booked another hotel down the street. Awful service.

Lovely hotel and very friendly staff, well situated for Cala’n Bosch

Beautiful hotel within walking distance to the beach. The building itself is showing its age as it’s looking ever so slightly dated in terms of the decor, but still in very good condition

Very clean room and quiet at night. Fridge and crockery handy for snacks. No toiletries on offer except basic shower gel and small soap. Great location for boats to coves and lovely beaches nearby. Would return.

Nice relaxing and well situated hotel . Will return at some stage .

It was a great stay. The apartment was huge for the price paid and the breakfast was amazing. Lots of fresh options and live kitchen. The staff was lovely, and very pleasant and kind. Lots of parking on site and in a parking lot at the next street. Menorca has mostly free parking so no worries if renting a car.

Great service, amazing staff from the manager, through reception, restaurant services to cleaning staff. Our third time here and just gets better. Good evening's entertainment too. We will be back again soon.

Excellent hotel, staff, room and food. Expensive for a one night stay but certainly an upgrade from standard room. So worth it in the end.