This area is creepily filled with swamps and abandoned hotels and waterparks. The hotel staff were ok, they were not very smiley or friendly but I think that may be because we did not see the clientele being polite, friendly or making any effort to say please and thank you. 99% of the guests are Russian and so a lot of the staff assumed we spoke russian. The staff used phones to communicate in English. The Spa was ok. Our room was lovely. The cleaners were excellent. The pools were nice. We didn't feel safe leaving the resort as the area around it was so dodgy. The worst thing was the food. It was vile. We were so disappointed as Vietnam has such incredible food. We actually really loved the Pho and the lady who made the Pho - she was our favourite, along with the popcorn man. Overall, this was a very disappointing holiday - it was probably a cultural thing from us, as this resort didn't cater to people who love Vietnamese food, good food, and was largely geared up for a russian market. We wanted to cancel on our first day, but it was non-refundable.
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