Keys Prima by Lemon Tree Hotels, Pimpri Pune

Penarafan bintang adalah berdasarkan gambaran keseluruhan Klook pada maklumat hartanah (seperti perkhidmatan dan kemudahan yang tersedia, dsb.) dan hanya sebagai rujukan sahaja

Very clean rooms, friendly staff and smooth transactions

Good hotel in the area.

Hospitality and customer service were amazing.

Had a pleasant stay. Front desk was very helpful. Thank you!!

Poor service at high cost

Located in 15 minutes drive to nearby industrial estates, nice hotel to stay. There is shopping mall also in nezt door. With clean and spacious rooms, you will get comfortable stay. Also, hotel follows all safety norms. Buffet breakfast and dinner are good with variety of items to select.

Front desk staff was easy to speak with Well virsted in English Food was great and well prepared

The hotel was just about ordinary for the tariff they charge. It might be OK for one person in a room but definitely not OK for 3 people. The room is too small for the 3rd person. They shouldn't allow the 3rd person at all as the 3rd bed does not allow any space to move around in the room. The location of the hotel might be convenient for the working professionals visiting the nearby industries. Bit, it is not suitable for families visiting for vacationing. There is hardly any footpath outside the hotel premises and the Metro construction is going at immediate outside, one will have to walk avoiding the heavy traffic. It is impossible to cross the road because of heavy traffic and Metro construction. The ambiance of the hotel was ordinary and no so good as some of the Key hotels I have visited elsewhere. Breakfast spread was quite good and buffet dinner was adequate. Service quality in the restaurant was good and pleasing. The quality of food was ordinary.

Good. Scope to improve room service (promptness)

The staff was helpful and provided information for shopping, etc. My safe was not working and within minutes, someone came to fix it. Staff did not loiter around, everyone moved quickly and efficiently.