Great family hotel.. but we didn’t have kids. The positives: Rooms were clean, staff were friendly and has a great location.
Cons (for us): This was advertised to us a a five star hotel right in the beach at Legian that was very big and looked like it had a small play area for kids and a separate pool area for adults. The entry and exit is the kids pool area with big bucket of water that starts splashing around 8am. There was no adults pool area, it was just all kids and families. The kids starting screaming about 8am and did not stop until about 5pm. We asked to be placed as far away from kids area as possible months in advance… but were given a room in front of the pool. After a few days they did move us to another room on level three that was better, and slightly newer than the dated room we initially had, but we woke every day to the sounds of kids yelling (happy for them, glad they were enjoying the holiday too) but as childless adults we did not use the pool and ended up going across to Cocoon day club to enjoy a pool with a bit more of a relaxing vibe. Even Bali standards this was not 5 star, but would be a great place for a family. We would not stay there again.
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