Ala Mar by the Sea

Penarafan bintang adalah berdasarkan gambaran keseluruhan Klook pada maklumat hartanah (seperti perkhidmatan dan kemudahan yang tersedia, dsb.) dan hanya sebagai rujukan sahaja

My stay at Villa Rosa Inn in Santa Barbara was wonderful from start to finish. The check-in process was quick, easy, and welcoming. The staff greeted us with genuine kindness and made us feel right at home from the moment we arrived. The property itself is beautiful, charming, and perfectly located. Our room was clean, comfortable, and well-maintained, with everything we needed for a relaxing stay. The peaceful atmosphere made it easy to unwind, and the grounds were beautifully kept. One of the highlights was the convenient location. We were able to easily explore Santa Barbara's beaches, restaurants, shops, and attractions without having to travel far. The staff was always available to answer questions and provide helpful recommendations. Throughout our stay, every interaction with the team was pleasant and professional. They clearly take pride in providing excellent customer service and ensuring guests have a great experience. Check-out was just as smooth and efficient as check-in, making for a stress-free departure. Overall, Villa Rosa Inn exceeded our expectations, and we would gladly stay here again. I highly recommend it to anyone looking for a comfortable, welcoming, and conveniently located place to stay in Santa Barbara.

Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Surprised at older poor reviews; stayed here w elderly parents and enjoyed relaxed quiet peaceful stay, so close to beach and wharf.

I do not recommend this hotel. The hotel advertises included parking, but I had to leave my car parked on the street. Check-in was also inconvenient because I had to go to a different hotel to complete the process. The room was very outdated and poorly maintained. The bathroom looked so worn out that I felt uncomfortable using it, and the jacuzzi tub appeared old and unclean. The worst part of my stay happened at checkout. I arrived around 11:30 PM and paid over $400 for one night. The next day I accidentally overslept. Instead of receiving a polite call or knock, staff woke me up by shouting questions about who I was and what I was doing there. After identifying myself, I was told I would be charged a $100 late checkout fee. I apologized and immediately left the room. The employee told me I could go, leading me to believe the fee would be waived, but the $100 charge still appeared on my account. When I questioned the charge, I was told staff approached me that way because they did not know whether I was a homeless person who had entered the room illegally. I found that explanation offensive and completely unprofessional. To make matters worse, Expedia’s messages stated a 12 PM checkout, while staff insisted checkout was at 11 AM. For the price, I expected much better conditions, communication, and customer service. Unfortunately, this was one of the worst hotel experiences I have had.

Location was amazing. Bathroom was dirty, moldy and unventilated and the room was not ready by the promised time. Front desk lady was rude because I didn’t fill in a form that was texted to me in the middle of my 5 hour drive to Santa Barbara. If a form was required it should have been sent 24 hours earlier, not when people are actively traveling. Maintenance man was very nice and helpful. We didn’t know how to check in, there was no signage saying that the registration desk was at a neighboring hotel and thankfully he walked us over to check in. He salvaged what started out as a crappy experience.

I was not aware while booking that this was owned by a neighboring property, so the lobby area for check in and breakfast was in a separate building we had to walk to. Also the room was much smaller and a tight squeeze compared to what is perceived from the pictures. Shower could have used an update. Lastly, the lighting in the main room was very dim. Other than that, on the positive side we really enjoyed the free wine tasting nightly and the distance to the beach and other in-town attractions were an amazing feature. The staff was polite. I would stay here again but not with the entire family due to size.

This place has incredible potential given the location, but it is severely overpriced for what you actually get. First and foremost, keep a close eye on your credit card. The hotel tacked on an unauthorized, "significant" charge after checkout. When I called, they claimed the Expedia rate was too low, so they just helped themselves to the incidental card I provided at check-in. The manager never called me back, but thankfully Expedia agreed it was completely shady and refunded me. As for the actual stay: The "Service": Our room was never serviced after the first night. Since there are no phones in the room, I had to physically walk to the lobby for fresh towels, where I overheard other guests complaining about the exact same issue. The Room: Outdated, tacky, and features a tiny vanity. The toilet paper didn't even have a holder—it just sat on top of the tank. The Vibe: Incredibly cluttered. Walking through the property feels like navigating an antique shop or a crowded garage sale. No in-room coffee makers, parking is limited, and the front desk is rarely staffed. Amenities: The hot tub was so cloudy and poorly maintained that we hard-passed. Breakfast is a bare-minimum continental spread with zero proteins or eggs. It is absolute madness that this place costs half the nightly rate of the Hotel Californian. Do yourself a favor: gladly pay double to stay there for 100 times the aesthetic, service, and accommodations.

While great proximity to beach and downtown, the room is dated with broken AC. For the price, AC should work, and staff should be helpful instead of disappearing…

The room was very dated, no closet, no dresser, bathrooms dirty and old. The AC didn’t work so the room was stuffy. A lady night desk person gave us another room for 1 night but we couldn’t stay because it was booked the next day. They did not fix the AC in the other room, when we went back. To check in, amenities needs or questions you had walk half block to another hotel Villa something.. no room phones to call front desk. Paid nearly $1000 and not what I expected for this amount of money. I guess you pay for the view and location. I asked for my room to be serviced it was not. I saw housekeeping and asked her and she didn’t understand what I said. I had to speak to her in Spanish and advised her that the door tag was put on door earlier this morning for housekeeping and we needed the service. She did it right then and there while we waited outside. I would not book this again.

This establishment's primary advantage is its location, which is exceptional. While the amenities, breakfast, and service are comparable to those found in other hotels, the price point would be difficult to justify were it not for the prime location. However, the location was precisely what we were looking for, and it fully met our expectations.