Wyndham Grand Phu Quoc (WYNDHAM GRAND PHU QUOC)

Penarafan bintang adalah berdasarkan gambaran keseluruhan Klook pada maklumat hartanah (seperti perkhidmatan dan kemudahan yang tersedia, dsb.) dan hanya sebagai rujukan sahaja

We had a wonderful time at Wyndham Grand. The hotel is Grand in a true sense. Casino is in the hotel, it is right on the beach with a beautiful swimming pool. Good option for vegetarian during morning breakfast. Close to Vinwonders Safari Grand world. A bit for from the airport but hotel provides free shuttle which we didnt know. But we were provided free shuttle for the drop off. Very Friendly staff. A perfect family holiday hotel!!

Love it! Perfect from the room and staff , good for stay with kids and family .

Foods are too expensive. Staffs are rude, impolite, not knowledgeable. Foreign workers don’t speak Vietnamese and not even having English proficiency.

For a nice resort the staff is untrained and rude. Very slow and have to wait a long time, International travelers beware of language problems and delays due to misunderstanding. So many kids at resort that I would not recommend for couples! We got an ocean view suite and the room was pretty nice but a bit dated and not cleaned too well. Smelled like cleaning fluids. Good for one night I think but that's it!

Property is clean from inside ! well maintained. But outside building downgraded so quick compared with year builded. I still give them 5 stars anyway because they are deserved.

One of the best hotels nice and roomy friendly staff go above and beyond to help you and the buffet breakfast very nice

Nhân viên dọn phòng , cách sắp xếp chưa đúng tiêu chuẩn 5 sao.

Clean, beautiful

I paid a premium for a beach-view room but was assigned a pool-view one instead. When I raised the issue, staff dismissed it, noting only a partial beach glimpse was visible by leaning over—far short of expectations.Upon check-in, the air conditioning was non-functional. Curtains didn’t work, scale was non functional. Had to call numerous time to get one thing complete.Pool staff displayed consistent rudeness, appearing disengaged and jaded. Customer service overall was underwhelming, with restrictive policies on pool towels and buffet was below average. The complimentary shuttle operated without organization, resulting in chaotic conditions unsuitable for families with young children—we ceased using it immediately. Entertainment continued until 10 p.m. right front of pool, so couldn’t get the kids to bed early.These issues collectively undermined our stay and raise concerns about leadership and operational standards. Grandworld is a big fail with low quality foods and predatory price gouging. Pay for 5 star and get 2 star treatment. It’s one and done for us.

Rooms were neat and tidy. Friendly staff. Many amenities at the hotel, breakfast spread was good.