We had such a great stay at Hyatt Ziva Cancun, and I’d definitely come back. The pools were my favorite part because they were beautiful and never felt overcrowded, which made the whole resort feel so relaxing. Seeing the dolphins every day was really cool, and we had so much fun kayaking. The staff was always kind, and the concierge team made booking our excursions quick and easy.
The only thing I wish was better was the food. It wasn’t bad, but it just didn’t stand out to me. I was honestly expecting more authentic Mexican food, and most of the restaurants felt more international than local. I also wish there were more late night food options. Most of the restaurants close around 10 p.m., so after that you’re pretty much limited to room service.
The nightly shows at 8 p.m. were a fun way to end the day, and overall we really enjoyed the laid back atmosphere of the resort. If you’re looking for a beautiful resort with amazing pools, friendly staff, and plenty of things to do, I think you’ll have a great time. I’d happily stay here again.
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