This hotel gave me the ick from the moment I arrived. We had to change rooms twice because of a terrible odor. The rooms were surprisingly small for a queen bed, especially considering how the hotel is advertised and the price per night.
The phones in the room didn’t work, the towels were old and worn, and the rooms felt dated. For a hotel that’s marketed as being somewhat upscale, it fell well short of expectations.
The staff was friendly and accommodating, and I appreciate that they did what they could, but there’s only so much they can do when the property itself needs attention.
The final straw was stepping off the elevator to find a trail of poop in the hallway. While I understand that’s not necessarily the hotel’s fault, combined with everything else, it was enough to make this a definite “never again” for me.
The only bright spot was the rooftop—it was actually pretty nice. Unfortunately, it wasn’t enough to make up for the overall experience.
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