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Grande Rockies Resort - Bellstar Hotels & Resorts 






RM 625.90satu malam
Harga ini adalah termurah dalam 30 hari berdasarkan kadar pada 11 Nov
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Pemandangan yang cantik
Kebanyakan ulasan pengguna memuji pemandangan dari bilik mereka
Fasiliti popular
Bar
Restoran
Pusat kecergasan
Penyimpanan bagasi
Pusat perniagaan
Tempat letak kereta percuma
Maklumat kawasan
9
Suite, 2 Bedrooms
2 beds
4
Guest Room, 1 King Bed (not in main lodge)
1 double bed or bigger
12
Mountain View Two Bedroom Suite
2 beds
3
Guest Room, 2 Double Beds (not in main lodge)
2 beds
12
Mountain View One Bedroom King Suite
1 double bed or bigger
11
Suite, 1 King Bed with Sofa bed
2 beds
2
One Bedroom Suite
Bed type arranged at check-in
Dapat KlookCash bagi tempahan ini & jimat pada seterusnya
Ulasan
Baca semua ulasan
3.7/5.0
Bagus
1K+ ulasanLokasi
0.0
Perkhidmatan ditawarkan
3.8
Kebersihan
3.5
Suasana & kemudahan
3.7
Semua
4.5+
3.0+
Diulas: 29 Jul 2026
1.0/5.0
Bawah Purata Never stay in the properties Annex building. Very shaddy, smelly and dirty place.
Diulas: 28 Jul 2026
5.0/5.0
Hebat Everything advertised matched expectation. An enjoyable stay!
Diulas: 27 Jul 2026
1.0/5.0
Bawah Purata Lobby was maintained poorly. Leaky ceiling with a bucket on the floor that remained for our entire stay. Unhelpful front desk person. Swampy lawn ground with a noisy pump constantly running to clear the water log.
Under staffed. Elevator wasn't working. No staff would help with carrying our two suitcases especially after letting the receptionist about our bad backs. Room had foul smell. Was refused a room change. After pleading got a room change after 6 hours.
Requested fresh towels. Got it after 2 1/2 hours. Requested coffee pods , took 4 hours to get that. 330 US dollars per night for this. Shocking rally. Exodus needs to ban such properties from their site.
Diulas: 27 Jul 2026
4.0/5.0
Hebat It was a nice place to stay at. The only complaint would be that they only had one elevator working while we were there. They are doing renovations. The restaurant inside is fabulous great food. The pool area was nice for kids. Underground parking was great. If you have a ground floor unit the outside patio is a mess and
tons of ants so you really could not sit outside. The rooms were clean. Would stay again. Canmore is Beautiful ♥️
Diulas: 24 Jul 2026
1.0/5.0
Bawah Purata We stayed in the annex building. The building was gross, dark hallway, old dark carpet, dingy, no luggage cart, shower configuration was off, bathroom was very dated and loud generator pumping water due to flooding all day and night. However, the bedding wasn’t bad. Unfortunately, I will not be coming back here.
Diulas: 23 Jul 2026
3.0/5.0
Bagus There was no pool access, no laundry facility for the price we paid, would have been nice to have pool access
Diulas: 21 Jul 2026
3.0/5.0
BagusTinggal keseorangan
The room was clean, but that was about it. Never did they mention that the elevator was down. Disappointing that I had to carry my luggage up to the third floor. Also, check out is 10:00 a.m., quite early as quite a few hotels I've been to has checkout at 11 a.m.
Diulas: 21 Jul 2026
1.0/5.0
Bawah PurataTinggal bersama rakan
I rarely leave negative reviews, but this experience has been beyond frustrating.
The hotel charged my credit cards multiple times in error, leaving approximately $2,000 tied up in unauthorized charges. Mistakes can happen, but what was most disappointing was the complete lack of concern from the front desk. Rather than taking the issue seriously or showing any urgency to resolve it, the staff member I dealt with seemed unconcerned and unhelpful. Being told to simply “send an email” when thousands of dollars are involved is not an acceptable level of customer service.
Having that amount of money unavailable because of a hotel’s billing error is incredibly stressful, and I expected much better communication, accountability, and empathy. I’m still waiting for this to be properly resolved.
Until the hotel improves both its billing practices and the way it handles serious customer concerns, I would not recommend staying here.
Diulas: 20 Jul 2026
3.0/5.0
BagusTinggal bersama pasangan
I booked what I believed was a room at Grande Rockies Resort based on the listing, but the accommodation I was assigned was in a separate building across the road. The listing did not clearly distinguish between the resort and the separate building, which created different expectations than what was provided.
During my stay, the elevator in the building was not operational, and there was construction debris in the common areas inside the building. The room had hard-surface flooring rather than carpet, the bed was not particularly comfortable, and the air conditioning unit was very loud. The combination of the bed and the AC noise made it difficult to get a good night's sleep.
I was also surprised to learn that guests staying in this building were not permitted to use the resort amenities, including the pool and spa, despite the booking being presented under the Grande Rockies Resort name.
Greater transparency about which building is being booked, what amenities are included, and the current condition of the property would help guests make an informed decision and avoid misunderstandings.
Diulas: 20 Jul 2026
2.0/5.0
Bawah PurataTinggal bersama pasangan
We were in the Annex building. It was old and dingy and poorly maintained. The elevator didn’t work, so we had to lift 2 large suitcases up to the third floor. The bed was clean but the room didn’t appear to have been vacuumed. Overall poor quality for the price tag.
Penginapan berdekatan
1/5
4.8/5
Hebat
1K+ ulasan
RM368.39
Termasuk cukai & yuran: RM368.39
1/5
4.3/5
Hebat
1K+ ulasan
Kolam renang
Kecergasan
RM539.88
Termasuk cukai & yuran: RM539.88




