The reception staff is absolutely horrible, they are rude and not welcoming. The only thing they do when you check in Is tell how much money they are going to charge you If you break any rules or loose a card key, after the check in they also kept insisting that I showed them the booking email from the website... I don't really get it since they obviously already had our reservation in our emails... I stay in over 100 hotels during a year, and this is without a doubt the worst and least welcoming reception staff I have ever encountered. The rest of the staff is ok, but the level of English is zero. The breakfast is like a zoo where everything is always finished or about to be finished. The beach area is a buggy ride from the hotel and not very clean, although it seems all of Muine is like this..... the only nice thing about the hotel is the pool, quite big and with enough space for everyone. I would not recomendación this hotel.
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