Spacious clean rooms. Enough amenities. Very good breakfast with some choices. Friendly hard-working staff. We specially book this hotel thinking for long term luggage storage, but we had to take our all the bags for our seven-day trip, because security at the hotel did not give permission for long term storage. Looks like security has more power than the management of this hotel! (We used to store our luggage in other hotel without any problems) We had noisy upstairs people, and they started coming to rooms at 3 in the early morning and made packing noises, big kids running/jumping, banging sounds for over one hour every day. Once we complained to front desk two times still nothing happened, so we went knock their doors personally to stop that issue. We stayed seven days and same trouble every day, we gave up complaining to staff as they could not solve that issue with those people!! We paid extra to get Creek view rooms but did not sleep properly 7 days. The staff work hard to keep this hotel clean all the time, nice flowerpots. The Bellman Omar, room attendant Wazir and breakfast cook Akshan are always full of smile and very friendly with us and other guests. Big thanks to dining room staff.
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