We were meant to stay 4 nights, but only stayed 1, as 1 hour after arriving and relaxing by the pool my shoes got knicked by a staff member. After noticing they were gone we asked the staff and they 'had not seen them anywhere', even after the manager checked all staff bags as they were leaving for the day - That says enough as is. After 12 hours of constant pressure to check the cameras the manager finally showed us and proof the staff member took them. 'Miraculously' the shoes showed up after we said we would involve the police and all of a sudden the staff had seen them. We rebooked in Denarau for the final 3 nights, best decision we made.
The good points about the place? The pool was lovely - albeit small, the grounds are immaculate, they do the fire dancing, and the oceanfront bures are a real cultural experience compared to other options around.
However, the road to get there is interesting. A dirt road that goes past an open burning crematorium that is all of 400m down the road and when the wind blows right the resort is rather...unpleasant smelling. We had one of the rooms on ground floor of the large building and we wouldn't recommend. Dated, not clean, and we came away after 1 night with bites all over us from the bed. Take that as you will.
Our one savior was the customer services woman - Duri. She was fantastic, and so lovely at helping us to track down the shoes and transport to our next resort.
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