It is a really beautiful hotel and the room was well-appointed, but it is in serious need of a refresh, and it wasn't the room we booked. We got in very late, and the situation was handled satisfactorily by the next morning, but there was no explanation of how our reserved room ended up given to someone else. The bigger issue I saw was that things just need to be redone. Multiple people in our party had trouble with the tv remotes, because they were so worn the buttons didn't work. One of the two elevators in our wing was out of service all weekend. The halls looked a little worn. Nothing huge, but overall, lots of little details like that gave us the impression they need to update everywhere. Food at breakfast was good. Food at the event we attended there was average.
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