BATU Apart Hotel

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My two adult children, my husband, and I stayed in a Comfort Double on the 5th floor. Having access to an elevator was important to us and it worked well. We stayed for two nights and it was an excellent experience. I chose it primarily for easy access to the main train station and local city tram/bus service and was thrilled with the outcome. The location could not have been better! There was a little street noise from a tram running through the night on the street below, but I think the benefit of easy access to it far outweighed the small amount of noise. The room was clean and nicely sized. We did not have time to use the cooking facilities, but I really appreciated having the extra sink. It was very hot during our stay and I really appreciated the A/C, if a little loud. I highly recommend this hotel!

The hotel is located very close to the Hauptbahnhof which is very convenient but the area is also quite noisy starting especially early in the morning (6.00 AM) when the streetcars start. We were on the fifth floor. The room was large. The small kitchenette was a nice to have, even thought we didn't use it. Room was clean, and the pull-out bed (we were three) was very comfortable. The downside is there is no formal reception area. Entry is managed with key codes for the building and the room. We would have liked to hear their local dining recommendations. We also wanted to check in an hour early, but did not receive a response to our email prior and did not locate a reception desk. The signage for the reception desk is on the first floor on the stairs. One won't see it unless one takes the stairs; but the entry from the street on the ground floor is a narrow hallway with a rear door leading to the elevator.

BATU Apart Hotel locate in the center of the city. That make it a great location for you to explore Munich not to mention it only two minutes from the central station where you can use the train to go and explore nearby cities. In our visit, we don’t need a car from the hotel we can go with it place like Rotenberg

Room was huge. It was super nice. Very classy. I could’ve stayed there forever. Two small things, which aren’t a big deal at all. One, I booked it last second and something happened with my email and I didn’t get the instructions on how to get into the hotel (it’s self check-in), so I had to call. It was a little stressful at first, but it got solved in like 10-15 minutes. Also, I think it’s cuz of my email so not even their fault. Secondly, the bidet was half broken. Water came out, but not at the right “angle” haha. It was a great place! Definitely stay here.

The pictures are somewhat misleading. You don’t get a traditional hotel experience but a code via email for the doors and a big empty room with uncomfortable minimalism furniture. It worked for my purposes but I can’t claim it was comfortable.

Great location in central Munich. Gokhan was very friendly when we checked in. We were on the 5th (top) floor, and the slanted ceilings made it seem very cramped. Would recommend a room on a lower floor.

Very spacious and convenient for the hauptbanoff. Big bed, good water pressure, clean, quiet with double glazed window - perfect for a solo business trip.

Everything was well organized except that it was hot and the air conditioning was tirned off and there were not any instructions to turn it on. However, when I called, a very helpful agent got it going. Also, the room was in an old attic space and had sloped walls and ceiling. Kind of fun but awkward to get around without bumping your head.

Unfortunately, this was a disappointing stay. The shower leaked so badly it flooded the entire bathroom — we had to use every towel just to soak up the water. Clearly, there have been patchwork repairs rather than fixing the problem properly. On top of that, doors were slamming throughout the night and the noise from rowdy guests made it nearly impossible to sleep. Between the poor maintenance and constant noise, it just wasn’t worth the price.

At one point, I was locked out of my hotel room for an hour. During that time, I received support from someone on the phone who spoke very little English. This person did not fully understand my requests and kept trying to convince me that I could enter the room when, in fact, I could not. It was incredibly frustrating and humiliating, especially since I needed to use the bathroom. The hotel didn’t have any on-site staff, and everything was operated remotely via phone. Eventually, I was able to get into my room, but I wasn't confident that this situation wouldn’t happen again during my stay. Fortunately, I was able to stay until the end of my trip, but I will never stay at this hotel again.