Our Door(automated) keycard did not work, took 4 visit to the reception and after 20min wait someone came to fix it.
There is a pool renevation on-going, loud banging and drilling even early Friday 7am . In a hotel site, they should start later to let guest sleep.
Our neighbors upstairs where dragging furniture most of the afternoon/evening or maybe it was the hotel staff?!
Only 1 water bottle inside the room, got more after asking. No kettle or anything for tea.
Room was freezing cold, the heating more for the AC did not work.
The water was freezing cold. After running the shower 15-20mins it will warm up to lukewarm.
Buffet lunch and breakfast was good. Breakfast had great variety with healthy option. Starbucks on site. The in-room dining was horrible.
Public area and beautiful with gorgeous art pieces.
Staff was friendly and helpful.
Tempat letak kereta percuma