“This resort was a complete disaster. I was greeted by a roach in the bathroom on arrival, and another the next day. The shower door didn’t close, the bed was unbearable, and the lazy river was a nightmare—crowded, no inner tubes, and kids jumping off dangerously. The pool was equally packed, and every single amenity had hidden fees—parking, rentals, everything was extra—none of it disclosed up front. And to make it worse, the servers never offered a receipt, so they could tack on maximum gratuity without your knowledge. The food was ridiculously overpriced for what you got. No one took accountability when I complained. For what I paid, this was a total ripoff. I would never return.”
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