The staff was really nice and friendly, the grounds are gorgeous and the views of the lagoon and Red Sea are breathtaking. My only complaint and the reason why I’m giving it a 4 star over all is because the beds were very uncomfortable and the pillows are the worst pillows one can possibly get. I was there for a wedding and the rooms (my room) was a good distance from the lobby, but I like to walk so it was not a big deal at all. Except, for the day of the wedding. I called to get picked up by the golf carts as the walkways are too uneven to walk on in 5inch stilettos and the wind was really strong. It took them 40 minutes to pick me up and that was after calling the lobby 3 times. I eventually had someone in the wedding party tell them that I’ve been waiting and they need to come get me. Good thing the wedding party was running a bit late, otherwise I would have been left behind. The breakfast buffet is good, dinner not so much. There are a lot better options in the downtown area.
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