Serenity Hotel

Penarafan bintang adalah berdasarkan gambaran keseluruhan Klook pada maklumat hartanah (seperti perkhidmatan dan kemudahan yang tersedia, dsb.) dan hanya sebagai rujukan sahaja

Very thoughtful staff

Beautiful and comfortable

Everything was top notch. The hotel is new and kept in immaculate condition. Quiet, safe area and super accessible to everything.

Everything OK!

the room was amazing, spotless clean and super spacious and comfortable. Hotel has a lovely mediteranean vibe and ample parling at the rear. Really enjoyed my stay. The only unexpected thing was the lack of shampoo and conditioner in the bathroom, there was only body wash available. which I communicated to reception so hopefully they will fix this.

Clean rooms, beautiful hotel, staff really pleasant

Lovely room, excellent staff, great food at the restaurant. Would definitely return to this hotel!

The hotel was beautiful, and the staff was very accommodating. I arrived early, and the hotel was full. The receptionist contacted housekeeping who ensured my room was first on the list to be cleaned. They invited me to have lunch in the restaurant and also stored my luggage during that time. The food throughout my stay, especially the minestrone soup and mushroom risotto was excellent as well as the complimentary house made tiramisu. The only thing I would say about the restaurant that could have been better was staffing in the evenings when they were extremely busy. There was a large group of gymnasts staying in the hotel who ate in the restaurant every evening. They had standing reservations, so more staffing could have been planned in advance. There was enough of the gymnasts that they had to be seated during two separate time-slots and took up almost the whole of the restaurant. There was only one waiter during the evenings when there should have been at least two. It was the same gentleman both nights, and he was very nice. However, he was overworked and clearly stressed. Although, he still gave service with a smile. I would 100% stay again.

Staff were incredibly helpful and friendly

It was one of the best experience