Standard room was way too small, you could barely get through between the the bed and the walls. I booked 2 rooms 5 adults, even paid for the kid as an adult and requested a connecting or side by side since its a family trip for my birthday. I managed hotels for a living, I thought customer care training so I am aware of hotel policies that’s why I even called to mention my request. But this property do not understand anything about “making guest happy” we were put 7doors away from each other of which both rooms has connecting doors. I even told them we would take one single and one double rooms. But they were not willing to do that. They offered executive room for additional fee. Amenities…? They operate like it’s a “motel6” that you had to basically beg for what you need, it’s almost embarrassing to ask.
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