We stayed at this hotel for one night, the front desk staff was very rude. We've booked 3 rooms and specific request all 3 room on same floor and close to each other, when we check-in to the hotel, front desk staff told us because they were over booked and will upgrade one room for us at different floor, we accepted that offer. One of our family member checked in to their room, they were stayed in between 2 rooms, one side of their room; people were yelling/talking to the side of their room through their balcony, the tour over 40 people. I complaint to the front desk and request change the room, at the same time these people were in the hotel restaurant having dinner, they were very loud talking to each other, hotel staff heard their loudness and refused to change their room. Next morning when we go for breakfast, the breakfast area was in the basement and the table was so dirty, the food and drink were cold, the food on the table wasn't cover, flies everywhere. We left without eating the breakfast. I'll never recommend this hotel to anyone.
Penyaman udara
