GT Hotel Jaro

Penarafan bintang adalah berdasarkan gambaran keseluruhan Klook pada maklumat hartanah (seperti perkhidmatan dan kemudahan yang tersedia, dsb.) dan hanya sebagai rujukan sahaja

Location is perfect.

It was awful...some of the staff are unfriendly.Housekeeping terrible. I booked for family room with 3 beds then i asked for another bed. They gave us a foam bed on the floor, then we went downstairs for food. When we went back to our room we where all shocked because they changed that foam to a thinner one without telling us and they open our room not even asking permission.To think we were just downstairs eating.So we rang the reception and she said they gave us a wrong floor bed thats why they changed. My argument is very disrespectful to us that asking to open our room.For 3 nights of stay nobody asked us if we need new towels or we need our room to clean up. They gave us one tissue per day for 3 person...really. I will not recommend this hotel and i will not book on this hotel. It was a nightmare plus theres no lift. We stayed on the third floor.

Maintain room condition.

I had an erroneous booking for a particular date. I came a week earlier and they won’t apply my paid booking on the date I stayed as walk in even if they know I won’t be using the paid reservation. That’s a rip off.

There were no windows, and I ordered a king bed but was given two twins. However it was very comfortable and I enjoyed my stay