The front office staff were not very helpful. One of the staff kept looking at her computer and not recognizing me when I tried to check-in. I checked-in about 2 pm and was told the check-in time was 4 pm. I asked if there was any way I could check in earlier than the official time. The staff indicated this was difficult due to housekeeping schedules. I asked if it was possible to get an estimated time when I could check-in, and they said they would check. After about a 10-minute wait, I was told I could check-in about 40 minutes later. I said OK, and would wait. I came back 40 minutes later and was told the room was not ready. I waited and waited and came back to the front desk several times to no avail. I had to wait until 4 pm to check in. The staff gave me no slack after a cross-country flight and were not very accommodating nor concerned about my request. The whole experience was not very welcoming. The front office staff needs training on how to properly address and help accommodate early check-ins. I would not recommend this hotel if someone wants a truly good customer-friendly hotel. Certainly, this is not a top-level hotel given the cost. Also, the hotel is right next to a strip club.
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