Disappointing stay! I don’t understand how this is rated 4 stars. The hotel feels unclean, outdated, and poorly maintained overall, including an outdated bathroom.
I also booked (and paid for) a deluxe room advertised as having a king/queen bed, but it was just two beds pushed together, which was uncomfortable and not what was promised.
Another big issue: there were no basic toiletries provided, no dental/hygiene kit, and you’re told to purchase them instead, which is surprising for a “4-star” hotel.
On top of that, there was loud construction noise starting around 8am from a shopping center being built right across the street, so resting wasn’t possible.
Finally, the staff felt unfriendly and rarely even smiled or acknowledged guests.
Overall, bad experience, do yourself a favor and stay at a reputable brand hotel instead.
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