Phuket Emerald Beach Resort

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

Great Hotel, staff were amazing! The kids loved the pool and slides. Food was great!

The Phuket Emerald Beach Resort was amazing!!! First class all the way! Our pool access room did not disappoint, the breakfast has so many amazing options and variety. Anna was so helpful with arranging transportation. My kids loved the foam pool party and the yummy snacks! If we return to Phuket, we will most definitely stay here again!

Requested for complimentary late check out and hotel acceded to that! Amazing service!

👍

They charge extra against what is advertised and their services weren't great either. Saw cockroaches several times which is extremely unhygienic. Gym was under maintenance almost through my stay and was open only 1 day. Overpriced and overadvertised! Wasn't a great stay

Staff brilliant, beautiful rooms and very clean, great sized family room!

Resort was nice! Room was a good size for family of 4. The included breakfast was fine.

Beautiful resort for a young family with small kids. Clean rooms and friendly staff, breakfast was beautiful but the pool was too small and cold

Lovely staffs and services

The only reason we booked into this hotel was for the kids pool and kids slides. We were told when booking that they would be freshly renovated before our arrival however this was not the case the kids pool and all the slides was closed. The room we were given back into the pool bar and the pool Access also doubled up as common access for everyone which made our front balcony incredibly busy. Dirty nappies on the floor around the pool. We asked if we could pay to stay for one night then get the refund on the remaining nights but were declined by the manager who never came out to speak to us face-to-face. The room smelt, the sheets were really dirty. Awful. Start to our holiday thankfully we move to a much better hotel.