SO/ 파리 호텔 (SO/ Paris Hotel)

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Best hotel in Paris

Everything was 5 stars!

Amazing views and cute area

Great breakfast. Don't miss the view.

The checking in process was fantastic and very professional. Service in the restaurant was very slow and the food very average for the high prices, especially the breakfast.

Our room was lovely - very spacious and comfortable. The staff was friendly and always ready to help answer any questions we had. The bar and restaurant were fabulous and the views from there were amazing. We loved everything about it!

The staff were unhelpful and did not implement any of the VIP access I actually booked the hotel for. We could not use the spa or sauna and after a long week of working hard, this was a real blow. We were told to book a week in advance. The restaurant was like getting into a Hollywood night-club(a bad one) Just when we thought Paris had changed, this place stepped up and ruined our fantasy. Unpleasant and unhelpful staff. Tons of attitude. No late check out either. Top price for substandard service. The bed was very comfortable though. I think I lost a bit of my soul staying here. New management may help hire better staff as the setting is nice. There are better places in Paris and I certainly won’t be returning to this place. SO/rubbish

Bath fixture did not work, key card was not provided there was issues through the hotel,

Great modern hotel in great location!

The hotel is in a lovely area and has a great rooftop restaurant. Unfortunately though, I wouldn’t recommend this hotel. I paid for 2x Seine views rooms. Our actual view was internal courtyard / another and the city, no view of the Seine (certainly nothing like it was advertised). When I spoke to the hotel about this, they initially apologised and said they would look into. Since then, they have ignored my communications. I’ve sent several without response.